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Healthcare Professionals

Our Clinical Services team of nurses and
Clinical Assistants work with you to ensure that your patients get the best service possible.

Register a new patient

Call us: 

England and Wales: 0800 374 654
Scotland: 0808 168 3850
Northern Ireland: 0800 0260876

Email us:

UK:  hcp@coloplastcharter.co.uk 

 NI: gb_northernireland@coloplast.com  

Website: Charter Healthcare | Discreet Ostomy and Continence Home Delivery

Arrange a sample for your patient

If you wish to place a sample request for a patient or for your hospital stock, please contact us at

UK: hcp@coloplastcharter.co.uk 

 NI: gb_northernireland@coloplast.com  

Refer a patient for Peristeen training

Peristeen Training Referral Form

Together we deliver outstanding care

Together we deliver outstanding care

Like you, Coloplast Charter is here to make life easier for people living with intimate healthcare needs. We know that support to establish a good routine and adapt to life is key for patients that live with an intimate health condition, and our experienced Clinical Services team can help ensure patients’ care is seamless and straight-forward.

We work as an extension to your NHS team to provide:

Easy and efficient patient registration

Register new patients in less than 5 minutes.

Best in class order and delivery

Order and delivery remains our cornerstone commitment. We ensure your patients receive their products reliably and at a time that works for them.  

Support service and partnership

We recognise the pressure the NHS is under and can help alleviate your workload by acting as an extension of your team with our CQC Outstanding-rated Clinical Services team.

Effective and transparent communication

We are open and transparent on how we support your patients and keep you informed.

Support for your patients wherever they are in their journey

We can help support your patients wherever they are in their care journey, and sometimes little things can make a big difference.  We can provide travel certificates, stoma bag cutting service, support with their routine, lifestyle inspiration and much more.

Dedicated Healthcare Professional Support:

Dedicated Healthcare Professional Support:

Please only call the below numbers if you are a Nurse, GP, Healthcare professional 

England & Wales: 0800 374 654

Scotland: 0808 168 3850

Northern Ireland: 0800 581 220

If you're calling from a mobile, please call us on  0330 123 3188

Dedicated GP Support

Dedicated GP Support

Please only call the below number if you are calling from a GP Practice.
 
GP Support team: 0800 012 1884

NI:  0800 026 0876